Terms & Conditions

CheapSewa is a digital subscription and gaming top-up reseller based in Butwal, Lumbini Province, Nepal. We sell genuine digital products, streaming subscriptions, gaming top-ups, AI tools, software licenses and gift cards, at local Nepali prices, payable via eSewa, Khalti, Fonepay and Bank Transfer.

• "Customer," "you," or "your", any individual purchasing or using our digital products or services.
• "Products" or "Services", any digital goods, subscriptions, top-ups, gift cards or licenses offered on our platform.
• "Platform", our website and all related communication channels including WhatsApp.
• "Delivery", the transfer of login credentials, activation codes, or top-up confirmation via WhatsApp or email.
• "Third-Party Provider", the original service provider such as Netflix, Spotify, YouTube, OpenAI, Anthropic, Google, and similar.

By placing an order or using our platform, you confirm that you have read, understood, and agreed to these Terms. If you disagree with any part, please do not use our website or services.

• Customers must be at least 13 years old to purchase from CheapSewa.
• Customers under 18 years old must have parental or guardian consent before making a purchase.
• By placing an order, you confirm that you meet the age requirements or have obtained parental consent.
• CheapSewa reserves the right to cancel orders suspected of being placed by minors without proper consent.

CheapSewa provides genuine digital goods and regionally priced subscriptions including but not limited to:

• 🎬 Streaming, Netflix, Spotify, YouTube Premium, Prime Video, and more
• 🤖 AI Tools, ChatGPT Plus, Claude Pro, Gemini Advanced, Canva Pro
• 🎮 Gaming Top-Ups, PUBG UC, ML Diamonds, Free Fire, and more
• 🎁 Gift Cards, Steam, Apple, Google Play and more
• 💼 Software, Microsoft 365, Adobe CC, VPNs, Windows licenses

All digital products are 100% genuine and intended for personal use only unless otherwise stated.

• All prices are listed in Nepalese Rupees (NPR) and may vary based on market and regional pricing.
• We accept eSewa, Khalti, Fonepay and Bank Transfer. No dollar card or international payment is required.
• Orders are processed after successful payment confirmation and transaction reference / screenshot.
• Customers must provide a clear, unedited payment proof promptly. Orders with missing or unclear payment proof may be cancelled automatically.
• Prices are subject to change without notice due to exchange rate fluctuations or supplier pricing changes.
• CheapSewa reserves the right to cancel or reject any order if fraudulent activity or misuse is suspected.

• Payments processed via eSewa, Khalti, and Fonepay are subject to those providers' own terms and conditions.
• CheapSewa is not responsible for payment delays, failures or errors caused by payment processors.
• If a payment is deducted from your account but the order is not confirmed, contact us immediately on WhatsApp with your payment screenshot.
• You are responsible for sending the exact amount and correct reference to the account shown at checkout. We are not liable for payments sent to wrong accounts or with incorrect details.

• All digital products are delivered via WhatsApp or email after payment confirmation.
• Orders placed within operating hours are typically delivered within minutes.
• Orders placed outside operating hours will be delivered when we reopen the next business session.
• Customers are responsible for providing correct contact information, email addresses, and game IDs at checkout.
• For gaming top-ups, customers must provide the correct Player ID / Game ID. CheapSewa is not responsible for top-ups sent to incorrect IDs provided by the customer.

• If a product becomes unavailable after payment is received, customers will be notified via WhatsApp immediately.
• Customers will be offered either a full refund or an alternative product of equal value.
• CheapSewa will process such refunds within 3–5 business days.

• Replacements are provided if the delivered item is proven invalid or non-functional through no fault of the customer.
• Customers must contact support within 24 hours of delivery for replacement eligibility, with valid proof.
• If CheapSewa is unable to fulfil an order, a full refund is issued.
• No refunds are provided for delays caused by operating hours, customer unavailability, change of mind, or incorrect information provided by the customer.

If a subscription stops working within its validity period due to issues on our end, we will resolve or replace it free of charge.

Issues caused by customer misuse are not eligible for free replacement, including but not limited to:

• Changing account passwords
• Logging into unauthorized devices beyond the plan limit
• Leaving a family group (YouTube Premium, Spotify Family, Gemini)
• Violating the third-party provider's terms of service

Customers must strictly follow the device and usage limits for each plan, as described on the product listing. Common examples:

• 🎬 Shared streaming plans, screen/device limits as listed; exceeding them may cause termination without refund.
• 🎵 Family-join plans (Spotify, YouTube, Gemini), you must not leave the family group during the subscription period.
• 🤖 AI tools (ChatGPT Plus, Claude, etc.), personal use on one account only; sharing credentials is prohibited.

• AI tool subscriptions are subject to the terms of their respective providers (OpenAI, Anthropic, Google, and others).
• CheapSewa does not control AI model availability, output accuracy, feature changes, usage limits or policy updates made by these providers.
• Changes made by AI providers to their plans, features, or pricing after your purchase are outside our control and do not qualify for refunds.
• AI tools are sold for personal and professional use only. Using them for illegal, harmful, or abusive purposes is strictly prohibited.

• Read product descriptions carefully, especially compatibility, screen limits, account type and plan differences.
• Shared accounts and profiles must be used strictly as described in the product listing.
• Customers are responsible for the security of delivered credentials. Do not share login details with others.
• Any misuse may result in immediate service termination without refund.

You agree not to:

• Resell, redistribute, or commercially share purchased accounts or subscriptions without written permission.
• Attempt to modify, hack, or exploit our platform or products.
• Use VPNs or region-changing tools to bypass pricing restrictions unless explicitly allowed.
• Engage in fraudulent transactions, chargeback abuse, or misuse of refund or replacement systems.
• Provide false information during checkout or impersonate another person.
• Use purchased products for illegal, harmful, or abusive purposes.

• Initiating a fraudulent chargeback after receiving and using a product constitutes fraud under applicable Nepali law.
• CheapSewa reserves the right to take legal action and report fraudulent chargeback cases to relevant authorities in Nepal.
• Customers who initiate fraudulent chargebacks will be permanently banned from our platform.
• If you have a genuine payment dispute, contact us first at support@cheapsewa.com before initiating any chargeback.

• Promo codes and discounts are valid only for the products stated, and cannot be combined unless explicitly allowed.
• Each promo code has specific usage limits, expiry dates and conditions which must be followed.
• CheapSewa reserves the right to modify, suspend, or terminate any offer at any time without prior notice.

All content on our website, including text, graphics, logos, product listings and blog posts, is the property of CheapSewa and protected by applicable copyright laws. Customers may not copy, reproduce, or reuse our content without prior written permission.

CheapSewa shall not be liable for:

• Loss of access due to platform restrictions, bans, or policy updates by third-party providers.
• Account bans, suspensions, or restrictions imposed by third-party subscription providers.
• Changes in third-party platform features, content availability, or regional restrictions after purchase.
• Technical issues, temporary outages, or delays outside our control.
• Any indirect, incidental, or consequential damages resulting from the use of our products or website.
• Losses resulting from customer misuse of purchased products.

To the maximum extent permitted by law, our total aggregate liability for any claim shall not exceed the amount you actually paid for the specific order giving rise to the claim.

CheapSewa shall not be liable for any delay or failure to deliver services caused by circumstances beyond our reasonable control, including but not limited to internet outages, payment gateway downtime, natural disasters, government restrictions, or actions by third-party service providers.

We reserve the right to suspend or terminate access to our services at any time if misuse, fraud, or policy violations are detected, without prior notice or refund.

CheapSewa may update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of our services after updates constitutes your acceptance of the revised Terms.

These Terms shall be governed by and interpreted in accordance with the laws of Nepal. Any disputes shall be handled under the exclusive jurisdiction of the courts of Butwal, Lumbini Province, Nepal.

For any legal or service inquiries, contact us at support@cheapsewa.com or via WhatsApp at +977 9805512433.